Is your web site secure? Can I use my credit card with confidence?
Yes, our web site is secure. Orders are processed through our secure
server, using technology to prevent information from being
intercepted. Your credit card number is encrypted or scrambled
when you place your order, providing maximum security.
Do you guarantee your product?
Yes, if you are not satisfied with your product, you may
return it within ten (10) days of receipt for a full refund of your purchase price.
How long will it take to receive my order?
Your gift should be shipped within 5 to 10 business days.
Can I have a shipment rushed?
Yes, we can rush your shipment. Select two-day delivery and
add $15.00 to the regular shipping charges. Select three-day
delivery and add $7.50 to the regular shipping charges. Orders
must reach our office by 1:00 p.m. Pacific Standard Time.
What form of payment do you accept?
We accept Visa, MasterCard, DinersClub, JCB Card, money orders and checks made payable to: Birthdayfacts.com.
Do you have gift certificates available?
Yes, gift certificates are available for any occasion. They
are particularly wonderful for the mother-to-be and weddings.
Once the baby is born or the wedding ceremony has taken place, they
contact Birthdayfacts.com with their personalized information,
the certificate is created and sent directly to their home.
Can I request a special theme for my Birthdayfacts?
Yes, we will do our best to accommodate your needs. Please contact
us with your special request at:
customercare@birthdayfacts.com
Do you ship internationally?
Yes, we will ship out of the country. Please contact
us for international shipping rates at:
customercare@birthdayfacts.com
